Processing and Dispatching
As our prints are custom-made exclusively according to our customers' requirements, they are usually processed and shipped within 3-5 business days of placing an order. Unless it is a special order, in which case processing times will be communicated to the customer.
Shipping
The cost of delivering your selected print to your home will be transparently presented during the checkout process. Please contact us if the chosen destination is not carried out automatically when placing an order. While we provide an estimated delivery schedule, it is an approximate timeframe starting from the dispatch date.
Delivery within Ireland takes about 5-7 business days from the date of dispatching. Worldwide delivery takes 2-4 weeks, depending on the destination country.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
Returns & Refunds
All prints go through strict quality control before being shipped and are carefully packaged to ensure they are well-protected during transit, reducing the risk of damage. Each print is placed in a secure box made to fit the individual size of the print and is marked for careful handling during transportation. If any damage occurs along the way, please contact us within the next 14 days from the date of delivery. We recommend that you keep damaged packaging, as this is necessary when making a claim.
Since our prints are individual and are made exclusively to the requirements of the customer: chosen image, size and media. So these products are considered personalised and it’s hard to re-sell. We issue a refund or exchange if your print arrived in faulty condition.
Kindly note that it is not our responsibility to take over any additional customs fees, duties or taxes if shipped outside the European Union.
If you have any questions about our Returns and Refunds Policy, please contact us.